MEMPHIS, TN- (WMC-TV) - Most of the time a tip is automatically included with the bill when a table at a restaurant has a large party. Now, some Mid-South restaurants are imposing auto-gratuity polices on parties as small as one person.
The new trend in the restaurant industry is getting an icy reaction from some customers. Gratuities from 15 to 18 percent are being automatically added to checks no matter how big, or small, the party.
"I may have a problem with having to tip 18 or 15 percent if I have bad service," said customer Amber Long.
They are called auto grats.
"If I'm being forced to tip and the service has not been good then that presents a problem," said customer Rick Harrell.
The Half Shell on Winchester Road adds auto grats to every receipt after 10 p.m. East End Grill on Winchester Road also does it after 6 p.m.