Tears filled the eyes of Maria Ramirez when her name was called on Wednesday, April 20, 2011 during the 'Stars of the Industry' Awards luncheon in the Skyway Room high atop the Peabody Hotel. The "Room Keeper of the Year" from a Limited Service Property---Staybridge Suites on Ridgeway---arrived in the city on the winds of Hurricane Katrina.
The Memphis Hotel and Lodging Assn. presents the honors each year to celebrate the service of people like Maria Ramirez. The dedicated worker runs the Housekeeping Dept. at Staybridge and cheers on her team with lots of praise and high expectations.
"Flawless" is the word her general manager used to describe her work and management style. He added, "she has a heart for people and treats each guest like they're the only one at our hotel."